remote assistance windows 10 control mouse

If the app can’t find the device that you’d like to connect, or if you can’t connect or have an unstable connection, see “ When Remote Play isn’t available”.īesides using your controller, you can also control your PS4 console with the control panel.ĭuring Remote Play, if you move the mouse cursor of your Windows PC over the screen that you’re using for Remote Play, the control panel displays:.Before trying to connect remotely from outside your home, check that your device connects properly while you're near your PS4 console.After it connects, the screen of your PS4 console displays on your Windows PC and you can start using Remote Play.įrom the second time onwards, you’ll be able to select the console that you connected to previously. The app searches for the PS4 console that you set up in Set up your PS4 console, and then connects. When you select Settings, you can configure video quality settings for Remote Play such as resolution and frame rate. Sign in with the same account that you use for your PS4 console. Launch PS Remote Play on your Windows PC, and then select Sign In to PSN.

Use a USB cable to connect your controller to your Windows PC. Turn on your PS4 console or put it into rest mode. You’ll take the following steps each time you connect to your PS4 console from your Windows PC. Then select the checkboxes for Stay Connected to the Internet and Enable Turning On PS4 from Network. To start Remote Play while your PS4 console is in rest mode, select Settings > Power Save Settings > Set Features Available in Rest Mode.Find out more about activating your PS4 console as your primary console in the PS4 User’s Guide. You can enable this setting on only one PS4 console for each account.

From the function screen, go to Settings > Account Management > Activate as Your Primary PS4, and then select Activate.

From the function screen, go to Settings > Remote Play Connection Settings, and then turn on Enable Remote Play.

You’ll only need to do this the first time you use Remote Play: Set up your PS4 console in the following ways. To download this software, follow the on-screen instructions. Run the installation file, and then follow the on-screen instructions to install the app.ĭuring the installation, you might see a request to download additional software that’s needed to use PS Remote Play. I agree to the “SIE application end user license agreement” and “Privacy policy”.ĭownload 2. SIE application end user license agreement For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps.Ĭonnect your Windows PC and your controller with a USB cable. If you don’t have an account, you need to create one first.Īs a standard, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. Use the same account that you use for your PS4 console. You’ll need the following to use Remote Play:ħth Generation Intel® Core™ processors or laterĪlways update your PS4 console to the latest version of the system software. Win 10 admin machines assisting Win 7 and 8.1 machines are unaffected.Install PS Remote Play on your Windows PC, and then connect to your PS4 console.

This affects Win 8.1 and 10 admin machines when assisting Win 10 user machines.

Keyboard interaction with the UAC prompt and subsequent processes works fine however. We’ve rolled out a few Win 10 machines, including my machine that I offer remote assistance sessions from, and although Remote Assistance seems otherwise unaffected we cannot use the cursor to interact with UAC prompts or any subsequent processes launched via that elevation prompt. User Account Control: Switch to the secure desktop when prompting for elevation = Disabled Since the advent of Windows Vista and UAC I’ve had these two GPO settings defined which have made responding to UAC elevation prompts work fine for Vista through Win 8.1:Īllow UIAccess applications to prompt for elevation without using the secure desktop = Enabled It’s free, fast, all the traffic stays within our network, the users don’t have to read off or type in any kind of session code, etc. We’ve been using Windows Remote Assistance (msra.exe) for about a decade now with great success.

Remote assistance windows 10 control mouse